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Knowledge Base ChatBot


Josh Levitsky

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We're testing out an AI interface to the Knowlege Base: https://fwkb.atlassian.net/wiki/x/D4AzCQ or you can get to it from the main page as seen in the below image. It uses ChatGPT to process the entire KB and may make searching for information easier. We want to see what you think. Is there a lot of value? Does it save time? Does it answer correctly? I've been using it to try and find gaps where we don't seem to have a KB article about a topic and then I'll make one. So if you search for something and it thinks it doesn't have a KB article to tell you about you can let me know any time at kb@filewave.com because maybe we need to take a look at if an article is needed. 

image.png.ddf5eaf2bad8a616c07a200ab258490f.png

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