Habib Posted July 19, 2023 Share Posted July 19, 2023 (edited) I have a problem with login to the Filewave Admin. I reinstalled the software, used another user but no changes. My boss can login on his computer without any problem, the setting are the same. i can login from our server also without problem. i have only the problem on my pc. pls look the screenshots: Edited July 19, 2023 by Habib Link to comment Share on other sites More sharing options...
Moderators Sean Posted July 20, 2023 Moderators Share Posted July 20, 2023 Does you PC have the necessary port access to get to the server? We have a port tester you could try: https://supportresources.filewave.com Link to comment Share on other sites More sharing options...
admin Posted December 5, 2023 Share Posted December 5, 2023 I'm having similar problem I can connect with Filewave Admin from Windows machine on the same network as a MacOS machine, but from the MacOS machine I get the fallowing error Failed to get permissions from Web Auth backend Link to comment Share on other sites More sharing options...
Moderators Sean Posted December 5, 2023 Moderators Share Posted December 5, 2023 Is there any proxy configuration that could impact the macOS device and not the Windows device? Have you tried to log into the Web Admin (FileWave Anywhere) from the same device? Link to comment Share on other sites More sharing options...
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