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Deploying Acrobat DC w/Printer


Jeffrey
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I'm trying to deploy a Acrobat DC fileset and whenever this package is installed the normal way with a USB deployment package, it works fine and adds the Adobe PDF printer, but when I deploy it with filewave, the printer is nowhere to be found. Is there a fix I can try?

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  • 3 weeks later...

Hi Jeffrey,

Did you find a resolution to this? If not, I'd recommend reaching out to FileWave Support since you say it works when you run it locally but not when using FileWave. The only thing that comes to mind is if it requires User input during installation, but if it's a silent install it should work with FileWave too.

You can contact Support at help.filewave.com or help@filewave.com

Thank you,
Derek

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2 hours ago, Derek Deckard said:

Hi Jeffrey,

Did you find a resolution to this? If not, I'd recommend reaching out to FileWave Support since you say it works when you run it locally but not when using FileWave. The only thing that comes to mind is if it requires User input during installation, but if it's a silent install it should work with FileWave too.

You can contact Support at help.filewave.com or help@filewave.com

Thank you,
Derek

No resolution here yet unfortunately. I will be submitting a support request for this issue.

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