Enabling Notifications for end users for apps

[Karl Dawkins]

I've been in conversation with Apple and Filewave Support about this. I cannot get a profile to enable end-user notifications, and neither can FW Support. Where am I going wrong?

I've added screen shots of what I've enabled and deployed as a profile to the test machines, none of which work.

Help?

[Sean]

FileWave Anywhere needs to be written more explicitly, as it is in Central:

In fact, even if you choose an App that exists in the list, in the background it is always Bundle Identifier.

            NotificationSettings = Array {
                Dict {
                    BadgesEnabled = true
                    ShowInCarPlay = true
                    ShowInLockScreen = true
                    AlertType = 1
                    GroupingType = 0
                    CriticalAlertEnabled = true
                    SoundsEnabled = true
                    BundleIdentifier = com.microsoft.teams
                    PreviewType = 0
                    NotificationsEnabled = true
                    ShowInNotificationCenter = true
                }
                Dict {
                    ShowInLockScreen = true
                    DisplayName = Apple Books
                    NotificationsEnabled = true
                    CriticalAlertEnabled = true
                    AlertType = 1
                    AppType = System App
                    BadgesEnabled = true
                    SoundsEnabled = true
                    ShowInCarPlay = true
                    BundleIdentifier = com.apple.iBooks
                    ShowInNotificationCenter = true
                    PreviewType = 0
                    GroupingType = 0
                }
            }

Hence, if the App does not show in the list, you must enter the Bundle ID of the App.

Using FileWave Central, you can choose to export any payload.  As such, creating a profile of any App that did already exist in the list and then choosing to export it, helps highlight what is expected.

I would have expected both our support to work out it is Bundle ID if they didn't already know and Apple support to have been able to mention it needs to be Bundle ID, so sorry for that.  However:

Before:

After:

Also be aware, when you search using FileWave Central, this will query the App Store:

The Bundle ID shown here is the one from the App Store: 

Teams on the App Store is iOS only, so this is the iOS App Bundle ID, not the macOS one.  If you are unsure of the ID, you can always find this out from a device which has the software installed, either locally from the device or from FileWave; either using a query or from the device info:

Device:

Query:

 

 

[Karl Dawkins]

Absolute star, that worked.

Thank you, Sean! There's a reason you're the best supporting person at Filewave

As is customary in a lot of forums, do I need to edit and add Solved to the subject?